People Development Systems management and employee training for business
800.693.1359
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SPECIALTY TRAINING PROGRAMS

CULTURAL DIVERSITY
Maximizing and capitalizing on workplace diversity is a challenge for employees
in the workplace. The ability to interact and communicate effectively across
cultures is an important interpersonal skill. This one-day program is designed to
increase effective interaction and communication in diverse groups.

COURSE OBJECTIVES

  • Upon completion, participants will be better prepared to:
  • Understand how one’s culture influences workplace behaviors
  • Appreciate the cultural styles and values of different groups and individuals within these groups
  • Practice using a human relations model to enhance intercultural relationships

COURSE OUTLINE

  1. Overview
  2. Examining differences
  3. Expanding the intercultural arena
  4. Planning for change
  5. Action Plan

Please contact us with your questions or special needs.


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